No refund for delivered products. No return and exchange for any products.
If you have any queries in received products, kindly reach out to our customer support team within 24 hours through WhatsApp at 6384411222 for easy communication.
If any damage or mismatch in delivered products then take the images and video as per customer support request which will be addressed in 48 hours. If the customer support team asks for additional images or videos of damage or mismatch to understand the complaint are compulsory for process the compensation.
If the order is packed and dispatched and returned to the origin is not eligible for replacement or refund.
If the product is damaged in transit, that particular products will be replaced based on the packing terms and conditions. For live plants, replacement confirmation will be done by the customer support team. If plants are in a plantable condition is not be considered as damage. Product damage confirmation will be done by customer support team to eligible for compensation. In case of replacement of products, shipping and packing charges are applicable.
For cancellations of orders, charges are applicable and they should be done on the same day from the order date otherwise it will be moved packing, and cancellation is not possible.
For Cancellation, Send the mail along with the order number and reason for cancellation. Team will check with Packing team and will process the same.
For any kind of Refund, it will take 2 to 4 days for processing and will be credited in 2 to 7 working days.
Great experience shopping here! The plants were healthy, the packaging was eco- friendly, and the free care tips have been so helpful. Definitely a reliable place for all plant lovers.
I'm absolutely in love with the plants I received from Santhi Online Plants! They arrived in perfect condition, beautifully packed, and the self-watering pots are such a game-changer. My home feels fresher and more vibrant already! Highly recommend to anyone looking to bring nature into their space.
Santhi Online Plants is hands down the best online nursery! My plants arrived lush and thriving, with clear instructions for care. The variety they offer is amazing, and I even got free replacements for a damaged plant. It's like they genuinely care about their customers and their plants!
Step into Tamil Nadu’s largest and most trusted online nursery, where we turn your gardening dreams into reality! At Santhi Online Plants, we offer a stunning range of plants, from lush indoor beauties that add tranquility to your home, to colorful flowering plants and trendy succulents that make your garden pop with life.
But that’s not all! We also provide top-quality seeds, organic fertilizers, stylish pots, and high-end gardening tools that make caring for your plants both easy and fun. Whether you're an experienced gardener or just starting out, we're here to help you nurture a greener, more vibrant world.
Your dream garden is just a click away—let’s grow together and make every space bloom with life!
